Are you frustrated with ODOO 13 mass mailing that changes external links in email bodies? You’re not alone! This issue has puzzled many users, and it’s time to crack the code. In this comprehensive guide, we’ll delve into the problem, explore the reasons behind it, and provide step-by-step solutions to get your external links working seamlessly.
The Problem: External Links in Email Body Are Getting Changed
ODOO 13, an impressive ERP and CRM software, offers a robust mass mailing feature. However, users have reported an issue where external links in the email body are getting changed or tampered with. This can be a major problem, especially when you’re trying to direct your customers or prospects to specific landing pages, websites, or resources.
Why Are External Links in Email Body Getting Changed?
Before we dive into the solutions, it’s essential to understand why this issue occurs. There are a few reasons behind this problem:
- URL Rewriting: ODOO 13 has a built-in URL rewriting mechanism to ensure that internal links remain intact. However, this mechanism can sometimes affect external links, modifying them to point to the wrong destination.
- HTML Sanitization: To prevent XSS attacks and ensure email security, ODOO 13 sanitizes HTML content in email bodies. This process can inadvertently alter external links, making them unusable.
- Email Client Rendering: Different email clients, such as Gmail, Outlook, or Yahoo, render HTML emails differently. This can cause external links to break or change, especially if the email client is set to block external content.
Solution 1: Using the <a> Tag with the rel Attribute
One way to overcome this issue is by using the `` tag with the `rel` attribute. This approach tells ODOO 13 to preserve the external link as it is.
<a href="https://www.example.com" rel="nofollow noopener noreferrer" target="_blank">Visit Example.com</a>
In the above code snippet, we’ve added the `rel` attribute with values `nofollow`, `noopener`, and `noreferrer`. These values instruct ODOO 13 to:
- nofollow: Prevent search engines from crawling the link.
- noopener: Ensure the link opens in a new tab, rather than replacing the current tab.
- noreferrer: Prevent the link from sharing the current page’s referral information.
Solution 2: Utilizing the <span> Tag and URL Encoding
Another approach is to use the `` tag and URL encoding to preserve the external link. This method involves encoding the URL using URL encoder tools or online services.
<span><a href="%24%7B'https://www.example.com'%7D">Visit Example.com</a></span>
In this example, we’ve URL-encoded the link using `%24%7B` and `%7D` to create a literal string. This ensures that ODOO 13 treats the link as a string, rather than attempting to modify it.
Solution 3: Creating a Custom Module for Advanced URL Handling
If the above solutions don’t work for you, or you need more advanced URL handling, creating a custom ODOO 13 module can be the answer. This approach requires some programming knowledge and familiarity with ODOO 13’s development environment.
Create a new module by inheriting the `mail.mail` model and overriding the `send_email` method. In this method, you can use Python’s `urlparse` and `urlunparse` functions to handle URLs manually.
from urllib.parse import urlparse, urlunparse
from odoo import models, fields, api
class CustomEmail(models.Model):
_inherit = 'mail.mail'
@api.model
def send_email(self, email_from, email_to, subject, body, email_cc=None, email_bcc=None, reply_to=False):
# Override the send_email method to handle URLs manually
# Parse the URL and reassemble it using urlparse and urlunparse
parsed_url = urlparse('https://www.example.com')
url_parts = ['https', 'www.example.com', '', '', '', '']
rebuilt_url = urlunparse(url_parts)
body = body.replace('https://www.example.com', rebuilt_url)
return super(CustomEmail, self).send_email(email_from, email_to, subject, body, email_cc, email_bcc, reply_to)
Additional Tips and Best Practices
To ensure that your external links work correctly in ODOO 13 mass mailing, follow these best practices:
- Use absolute URLs: Always use absolute URLs (including the protocol, e.g.,
https://) to avoid any confusion. - Test and verify: Thoroughly test your email campaigns and verify that external links are working as expected.
- Use a link tracker: Utilize link tracking services, like Bitly or Rebrandly, to shorten and track your external links.
- Avoid using
<img>tags: Refrain from using `` tags with external links, as they can be blocked by email clients.
- Keep your email body clean: Avoid overloading your email body with unnecessary HTML code, which can lead to rendering issues.
Conclusion
ODOO 13 mass mailing can be a powerful tool for your business, but it’s essential to tackle the issue of external links getting changed in email bodies. By following the solutions and best practices outlined in this guide, you’ll be able to overcome this problem and ensure that your external links work seamlessly.
Remember to test your email campaigns thoroughly and verify that external links are working as expected. If you’re still experiencing issues, consider reaching out to the ODOO 13 community or consulting with an expert.
Happy emailing!
| Solution | Description |
|---|---|
| Using <a> tag with rel attribute | Adds rel attribute to <a> tag to preserve external link |
| Utilizing <span> tag and URL encoding | Encodes URL to create a literal string, ensuring ODOO 13 doesn’t modify it |
| Creating a custom module for advanced URL handling | Overrides send_email method to handle URLs manually using Python’s urlparse and urlunparse functions |
Share your experiences and tips in the comments below!
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Frequently Asked Question
Get your answers to the most frequently asked questions about ODOO 13 mass mailing external links in email body getting changed!
Why are my external links in the email body getting changed in ODOO 13 mass mailing?
This is because ODOO 13 has a feature to rewrite URLs to make them-trackable by default. This feature is enabled by default, which is why your external links are getting changed. To avoid this, you can disable the “Track URL” feature in the mass mailing settings.
How do I disable the “Track URL” feature in ODOO 13 mass mailing?
To disable the “Track URL” feature, go to the “Mass Mailing” settings, click on the “Advanced” tab, and toggle off the “Track URL” option. This will prevent ODOO from rewriting your external links in the email body.
What if I want to track clicks on my external links in ODOO 13 mass mailing?
If you want to track clicks on your external links, you can use a third-party URL shortening service like Bitly or Rebrandly, which allows you to track clicks on your links without modifying the original URL.
Will disabling the “Track URL” feature affect my email open tracking in ODOO 13?
No, disabling the “Track URL” feature will not affect your email open tracking in ODOO 13. The email open tracking uses a different mechanism and is not related to the “Track URL” feature.
Can I use a custom domain for tracking URLs in ODOO 13 mass mailing?
Yes, you can use a custom domain for tracking URLs in ODOO 13 mass mailing. To do this, you need to configure the “Tracking Domain” in the “Mass Mailing” settings. This allows you to use a custom domain for tracking URLs instead of the default ODOO domain.
